Terms & Conditions

1. Acceptance of Terms

By using the Woezor platform, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies posted on the site. If you do not agree with any part of these terms, you must stop using Woezor immediately.

2. Eligibility

Woezor is available only to individuals who can form legally binding contracts under applicable law. By using the platform, you represent and warrant that you are at least 18 years old and that you are not barred from using the services under applicable law.

Sellers must provide valid identification, business information, and contact details. Buyers must provide accurate billing, shipping, and payment information for the transaction to proceed.

3. Account Responsibilities

To use certain features of Woezor, you must register an account. You are solely responsible for maintaining the confidentiality of your username and password, and for any activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

You agree not to share your login credentials, create multiple accounts for dishonest purposes, or permit others to access your account. Woezor may suspend or terminate your account if we suspect misuse or violation of these terms.

4. Seller Obligations

Sellers are responsible for presenting products clearly, honestly, and accurately. Listings must include correct descriptions, pricing, shipping information, and any applicable restrictions.

Sellers must comply with all laws governing product safety, import/export controls, intellectual property, and consumer protection. If an item is prohibited or restricted, it must not be listed on Woezor.

Sellers must fulfill orders promptly, ship by the promised date, and communicate clearly with buyers about availability, delays, or cancellations.

5. Buyer Obligations

Buyers must provide accurate delivery and payment details, review seller terms, and confirm orders before submitting payment. Orders placed in error should be addressed promptly with the seller or Woezor support.

Buyers agree not to place fake orders, submit false claims, or otherwise attempt to defraud sellers or the platform. Any misuse may result in account suspension and legal action.

6. Orders and Payments

All orders are subject to acceptance by the seller and confirmation of payment. Woezor does not guarantee that a listing will remain available until payment is completed.

Payment methods may include mobile money, card, bank transfer, and pay-on-delivery where available. The payment provider’s terms also apply to transactions processed through the platform.

Prices shown on Woezor include only the amount stated by the seller. Buyers are responsible for any additional fees such as taxes, customs duties, or delivery charges.

7. Shipping and Delivery

Shipping timelines are estimates provided by sellers or couriers and are not guaranteed. Delivery may be delayed due to weather, customs processing, or carrier issues.

Woezor is not responsible for lost or damaged shipments once they have been handed over to a delivery provider, unless the seller’s terms or a payment provider’s protection policies state otherwise.

8. Returns and Refunds

Sellers set their own return and refund policies. Buyers should review these policies before purchasing and follow the process described in the listing or seller terms.

Woezor may help facilitate communication between buyers and sellers during disputes, but decisions on refunds and returns are generally made by the seller and the payment provider.

9. Prohibited Activity

Prohibited activity includes, but is not limited to:

• listing illegal, counterfeit, or unsafe goods;
• manipulating ratings, reviews, or search results;
• posting misleading or fraudulent content;
• using the platform for unauthorized reselling or commercial abuse;
• violating intellectual property or third-party rights.

Woezor reserves the right to remove prohibited listings, suspend accounts, and cooperate with authorities to address unlawful behavior.

10. Intellectual Property

The Woezor brand, website design, logos, text, images, and software are owned by Woezor or its licensors. Users may not copy, distribute, or create derivative works from platform materials without express permission.

Sellers are responsible for ensuring their listings do not infringe third-party intellectual property rights. Woezor may remove infringing content and terminate repeat violators.

11. Disclaimer of Warranties

Woezor is provided "as is" and "as available." We make no warranties that the platform will be uninterrupted, error-free, secure, or meet your expectations.

We do not warrant the accuracy, quality, safety, or legality of products sold by third-party sellers on the platform.

12. Limitation of Liability

To the maximum extent permitted by law, Woezor and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

Our total liability for direct damages is limited to the amount paid by you for the applicable transaction, or a nominal amount if no transaction was completed.

13. Indemnification

You agree to indemnify, defend, and hold Woezor harmless from claims, damages, losses, liabilities, costs, and expenses arising out of your use of the platform, violation of these terms, or infringement of any third-party rights.

14. Changes to Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised effective date. Your continued use of Woezor after changes are posted constitutes acceptance of the new terms.

15. Governing Law

These Terms are governed by the laws of Ghana, without regard to conflict of law rules. Any disputes relating to these terms shall be resolved in the courts of Ghana or through agreed alternative dispute resolution.

16. Contact

If you have questions about these Terms and Conditions, please contact us at support@woezor.com or call 055 223 3394.